Please read these Terms & Conditions carefully before using the website and services of Shenron Global (“Shenron,” “we,” “us,” or “our”). By accessing or using our website, subscribing to services, or otherwise interacting with Shenron, you agree to be bound by these Terms. If you do not accept these Terms, please do not use our website or services.
Purpose and Scope
All materials, market commentary, trade signals, webinars, reports, instructional content and other information provided by Shenron are supplied solely for educational and informational purposes. Nothing contained on the site or in our communications constitutes legal, tax, investment or personalized financial advice. Users should seek independent professional advice tailored to their circumstances.
Risk Acknowledgement
Trading and investing in foreign exchange, precious metals (including XAU/USD), cryptocurrencies, indices and leveraged products carries substantial risk and may result in partial or total loss of capital. Past performance does not predict future outcomes. You must evaluate your own financial situation and risk tolerance before acting on any content provided by Shenron.
No Performance Guarantees
Shenron makes no representation or warranty that any signal, strategy, analysis, or educational product will produce profits or avoid losses. Examples, case studies, testimonials and historical illustrations are for explanatory purposes only and are not guarantees of future performance.
Eligibility and Legal Capacity
By using Shenron services you confirm that you are at least 18 years old (or the legal age to contract in your jurisdiction), have legal capacity to enter into these Terms and are permitted by local law to access our services. It is your responsibility to comply with all applicable laws and regulations in your jurisdiction.
Communications and Consent
By registering or subscribing you consent to receive communications from Shenron including account messages, service updates, newsletters, market commentary and promotional materials. You may opt out of marketing communications at any time as described in your account settings or by contacting support.
Regulatory Status and Licensing
Shenron is a business entity incorporated in the United Arab Emirates. Our business address is: Business Centre, 3rd Floor, Building A3, Business Park, Dubai South, U.A.E. Our services are informational and educational in nature. Shenron is not a broker, financial institution or regulated investment adviser unless and until expressly stated otherwise. Any regulatory or licensing details will be published when available. Do not interpret content as personalized investment advice unless you have entered a separate, signed portfolio management agreement.
Restricted Jurisdictions and Access
Certain services may be unavailable in jurisdictions where local laws prohibit provision of such services. Users are responsible for ensuring they may lawfully use our services from their location. Shenron reserves the right to refuse service or block access where required to comply with applicable laws or sanctions.
Services, Subscriptions and Fees
All services (signals, subscription plans, copy-trading access, training packages, portfolio management mandates, consultations) are provided for the fees stated on the Pricing page or in the applicable agreement. By purchasing services you agree to the fees, billing frequency and payment terms presented at checkout.
Payment, Renewal and Cancellation
Subscriptions renew automatically unless canceled prior to the next billing date. Cancellation procedures and refund eligibility are described in our Refund & Cancellation Policy. You authorize Shenron to charge the payment method you provide for applicable fees and taxes.
Refunds and Disputes
Refund eligibility depends on the specific product or promotion and the terms shown at purchase. Refunds for promotional trials and certain digital products may be limited. Disputes should be raised with [email protected] and will be investigated in accordance with our internal procedures.
Copy Trading & Portfolio Management Specifics
Copy trading and portfolio management services involve third-party brokers and execution systems. When you use these services you remain the owner of your accounts and are responsible for monitoring balances, margin requirements, and broker terms. Shenron does not guarantee execution prices or slippage and is not liable for losses caused by broker execution failures or market conditions. Portfolio management is provided only after a separate mandate is agreed and signed; those arrangements will govern duties, fees and fiduciary obligations (if any).
User Conduct and Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree not to misuse the service, engage in fraudulent activity, or attempt to circumvent our security or billing systems. Shenron may suspend or terminate accounts for violations of these Terms or for illegal or abusive conduct.
Intellectual Property
All content on the Shenron website — including text, graphics, logos, images, reports, training materials, software and designs — is proprietary to Shenron or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify or create derivative works from our content without prior written permission.
Confidentiality and Data Protection
Any personal information you provide is handled according to our Privacy Policy. Certain services require KYC/AML verification; by subscribing you consent to the collection, verification and storage of identification documents and other data as required for regulatory compliance.
Limitation of Liability
To the fullest extent permitted by law, Shenron and its officers, employees, contractors and partners shall not be liable for any direct, indirect, incidental, special, consequential or punitive damages arising out of your use of (or inability to use) our services, including lost profits, trading losses, or any damages resulting from reliance on our content. Nothing in these Terms limits liability to the extent such limitation is prohibited by applicable law.
Indemnification
You agree to indemnify, defend and hold harmless Shenron and its affiliates from any claims, losses, liabilities, expenses (including reasonable legal fees) arising from your breach of these Terms, your misuse of the services, or your violation of applicable law.
Termination and Suspension
Shenron may suspend or terminate your access to services at any time for conduct that violates these Terms, nonpayment, suspected fraud, or to comply with legal requirements. Termination does not automatically entitle you to a refund; see the Refund & Cancellation Policy and specific plan terms.
Changes to These Terms
We may modify these Terms at any time. Material changes will be posted on the site and, where appropriate, notified by email. Continued use of Shenron services following publication of changes constitutes acceptance of the updated Terms.
Third-Party Links and Services
Our website may link to or integrate with third-party services, brokers, data providers and platforms. Inclusion of a third-party link does not imply Shenron’s endorsement. We are not responsible for third-party content, services, or reliability.
Governing Law and Dispute Resolution
These Terms are governed by the laws of the United Arab Emirates. Any dispute arising out of these Terms shall first be referred to good-faith negotiation. If unresolved, disputes may be submitted to binding arbitration or to the competent courts in the United Arab Emirates, as applicable. Business Address: Business Centre, 3rd Floor, Building A3, Business Park, Dubai South, U.A.E.
Entire Agreement
These Terms, together with our Privacy Policy, Refund & Cancellation Policy, Risk Disclosure and any service-specific agreements, constitute the entire agreement between you and Shenron global regarding the services and supersede prior agreements.
Contact Information
If you have questions about these Terms, please contact us at: Shenron Global — Email: [email protected]
Acceptance
By using Shenron’s website and services you acknowledge that you have read, understood and agree to be bound by these Terms & Conditions.